Your data
Delete Your Account
Last updated: October 24, 2026
You can delete your account and personal data at any time. Here's how, and what happens to your data.
How to delete your account
- From your member area: Sign in, open Account, then choose Delete my account. Type DELETE to confirm. If you have an active subscription, we cancel it in Stripe first, right away and with no refund for the time left.
- By email: Email coach@shaiariola.com from the email on your account. We'll confirm it's you, then delete your data within 30 days.
On a Premium plan inside your 3-month commitment? Please email coach@shaiariola.com to close your account.
What gets deleted
Your account and login, intake and check-in answers, training programs and Program Builder blocks, Program Analyzer reports, messages, and training data saved on the site.
What we keep, and why
- Payment and refund records: kept for 7 years, because tax law and Stripe require them.
- Proof of consent at checkout: kept as long as the payment record it belongs to.
- Unsubscribe list: if you opted out of emails, your email stays on it so we never email you by mistake.
Full details are in our Privacy Policy.