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Legal

Terms of Service

Last updated: October 28, 2026

Welcome to shaiariola.com ("Website"). This Website and the coaching services, training programs and digital products offered through it are provided by Shai Ariola Coaching LLC ("we," "us," or "our"), trading as Shai Ariola. By accessing, browsing or using this Website, purchasing coaching or consulting services, or engaging with our digital content, you ("User," "Client," or "you") enter into an agreement with Shai Ariola Coaching LLC and agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

1. Scope of Services & Acceptance

Shai Ariola Coaching LLC provides high-performance athletic coaching, specialized strength programming, streetlifting consultation, digital training programs, and professional fitness education through shaiariola.com and affiliated platforms. These Terms apply to all visitors, users and clients accessing the Website or purchasing digital programs and coaching packages.

By creating an account, purchasing a product, or continuing to use the Website, you accept these Terms. If you do not agree, you must stop using the Website. You confirm that you are of legal age to enter into this agreement, and where you act for an organization, that you have authority to bind it.

2. Fitness & Medical Disclaimer

  • Not Medical Advice: All content, training programs, exercise demonstrations, and consultatory advice provided on shaiariola.com are for educational, informational, and athletic development purposes only. Nothing on this site constitutes medical diagnosis, treatment, or clinical advice.
  • Physician Clearance: You explicitly agree to consult with a licensed physician or medical professional prior to engaging in high-intensity strength training, weighted calisthenics, or modified dietary protocols.
  • Voluntary Assumption of Risk: Heavy compound lifting and athletic performance training carry inherent physical risks. By using our programs, you voluntarily assume all risk of physical injury, illness, or property damage resulting from your participation. Shai Ariola Coaching LLC accepts no liability for injuries sustained during independent or guided execution of recommended exercises.

3. Intellectual Property Rights

All materials published on shaiariola.com - including training blocks, written guides, logos, video media, software and custom programming frameworks - are and remain the exclusive intellectual property of Shai Ariola Coaching LLC. You are granted a limited, non-exclusive, non-transferable, personal license to access and use the materials included in your purchased plan. You may not copy, reproduce, resell, redistribute, sublicense, publicly share or reverse-engineer any content or software without our express written consent.

4. Acceptable Use & Prohibited Conduct

When creating accounts, accessing client portals, or communicating through the site, you agree to provide truthful, accurate information and to keep your account credentials confidential. You are responsible for all activity under your account. You must not misuse the service. In particular, you agree not to:

  • Use the Website or our programs for any unlawful purpose or in violation of any applicable law or regulation.
  • Engage in fraud, payment fraud, chargeback abuse, spam, or deceptive conduct.
  • Infringe the intellectual property or privacy rights of us or any third party, including by redistributing purchased programs.
  • Interfere with the security or integrity of the Website, including introducing malware, probing or scanning for vulnerabilities, bypassing access controls, scraping, or attempting to access accounts or data that are not yours.
  • Share, resell or transfer your account access, download links, or coaching materials to others.

5. Service Availability

We work to keep the Website and members area available and functioning, but we do not guarantee that the service will be uninterrupted, timely, secure or error-free, or that defects will be corrected immediately. Access may be temporarily unavailable due to maintenance, third-party outages, or events outside our reasonable control. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

6. Payments, Subscriptions & Refunds

  • Payment Processing: All fees for coaching, athletic programming and digital products are due at the time of purchase and are processed securely through Stripe.
  • Recurring Billing: Monthly coaching plans and Tier Forge auto-renew on a recurring schedule (monthly, or every 4 weeks for Tier Forge). You authorize automatic billing until you cancel, which you may do at any time before your next billing date through the billing portal in your members area or by contacting us. 3-month and 6-month plans are a one-time upfront payment, don't auto-renew, and can't be canceled.
  • Refunds: Monthly Tier 1 and Tier 2 plans can be canceled any time before the next billing date, and payments already made are final. 3-month and 6-month plans are paid upfront, can't be canceled, and all sales are final, except that if you are injured or ill you may pause once for up to 4 weeks with a short note explaining why, and the paused time is added to the end of your plan. Tier Forge gets a full refund if canceled before the first program is delivered; after that it can be canceled any time and access runs to the end of the current block. Digital training programs get a full refund if never downloaded; once downloaded, all sales are final, and a broken file or a program bought by mistake is fixed or swapped. Program Builder blocks are digital and final once the program has been generated, the same as downloaded programs, with a full refund if it was never generated. Program Analyzer full reports are final once the report has been generated, with a full refund if it was never generated. Shai's $39 report review gets a full refund if it isn't delivered within 5 days of purchase. Email coach@shaiariola.com with questions. Full details are in our Refund Policy at shaiariola.com/refund.
  • Premium 1-on-1 Coaching: Premium 1-on-1 Coaching billed monthly is a 3-payment commitment: once you start, the first 3 monthly payments are final and can't be canceled or refunded. After the 3rd payment, it continues month to month and can be canceled any time before the next billing date. Premium 1-on-1 Coaching paid in full is a one-time upfront payment and is final once coaching starts.
  • 12-Week Meet Prep: 12-Week Meet Prep is a one-time upfront payment and is final once coaching starts.
  • Add-ons: The nutrition add-on, extra video calls, and meet-day attempt support are final once delivered. The nutrition add-on ($69.89/month, available on Tier 1 and Tier 2) can be canceled for future months at any time before the next billing date. Added mid-month to a monthly plan, the first charge covers only the rest of the current billing month. On a 3-month or 6-month plan, nutrition is a separate monthly subscription: the first month is charged with your plan or when you add it, then it bills monthly and ends when your prepaid plan ends, or earlier if you cancel it. Tier 2 clients who signed up before nutrition became an add-on keep nutrition included until they renew.
  • Upgrading to Tier 2: A monthly Tier 1 plan can be upgraded to Tier 2 at any time. The unused part of your current Tier 1 payment is credited, the difference for the rest of the month is charged right away, and Tier 2 then bills monthly at its regular price. A 3-month or 6-month Tier 1 plan can be upgraded to a Tier 2 plan of the same length: the unused value of your Tier 1 plan is credited toward the Tier 2 payment, and your Tier 1 plan ends when Tier 2 starts. The amount due is shown before you confirm. There is no onboarding fee on any plan.
  • Existing Buyers: If you purchased before these Terms were updated, your purchase keeps the terms that were posted when you bought.
  • Buyer Terms: Payment, billing, tax, invoicing, cancellation and refund mechanics are governed by Stripe's Services Agreement at stripe.com/legal.

7. Merchant of Record

Payments are processed by Stripe, Inc. Shai Ariola Coaching LLC is the seller of record and is responsible for delivering the coaching services and digital products you purchase.

8. Suspension & Termination

We may suspend or terminate your access to the Website, members area or coaching services, with or without notice, if you materially breach these Terms, fail to pay amounts due, present a security or fraud risk, or repeatedly or seriously violate our acceptable use rules. You may stop using the service and cancel your subscription at any time. On termination, your license to use our materials ends and access to the members area and program downloads will be revoked; refunds where applicable are handled under our Refund Policy.

How long we keep your data, and how to delete your account, is explained in the Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Shai Ariola Coaching LLC shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits, data or goodwill, arising from your access to or inability to access the Website, its content, or associated training applications. Our aggregate liability for any claim is limited to the amount you paid us in the twelve (12) months preceding the claim. Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Alaska, United States, without regard to its conflict of law principles, and the courts located there shall have jurisdiction over any dispute.

11. Contact Information

Direct inquiries regarding these Terms of Service to coach@shaiariola.com or via the contact form at shaiariola.com. Seller: Shai Ariola Coaching LLC.